This online training is for you who is interested in exploring the potential of dialogue to transform conflicts into opportunities - online.
«Dialogue in Conflict» is five-day digital process-oriented introductory course. The course addresses topics and introduces tools that can contribute to transforming conflicts. You will improve your dialogue skills, learn conflict mapping and actively use your own life experiences - online.
MAIN COMPONENTS
Identity
Through exercises, you will learn more about yourself and how to build trust in a group. The focus is on the importance of one’s own identity in relation to others.
Introduction to Dialogue
We introduce the Nansen Center for Peace and Dialogue’s approach to dialogue and conflict transformation. Together, we explore the concept of dialogue through exercises where the participants are challenged to reflect on key elements of a dialogue process.
Active Listening and the Art of Asking Good Questions
You are introduced to basic dialogue skills: Active listening, sharing and asking dialogical questions. Through exercises, the participants will experience and develop these skills.
Tools for Conflict Analysis
Conflict analysis is important to understand the complexity of conflict. Based on examples from the participants own experience, we apply four steps in analyzing a conflict:
Identifying challenges, dilemmas and opportunities for change.
Mapping of the actors, their relationships and how they affect each other. This analysis also includes internal and external factors that can affect a conflict situation.
The actor’s positions, interests and needs
Analyzing the roots and effects of the conflict
Online course:
The online course differs from the onsite course in that it is shorter days (5 hours daily, where the onsite is 9 hours daily). While the same themes are touched upon in both courses, the process is deeper between the participants in the onsite course, where the participants also conduct roleplays and try out different forms of facilitation.
Both the online and the onsite course make participants eligible for the advanced course in Dialogue Facilitation.
Who is the training suitable for?
Participation is open for anyone interested in learning dialogue skills, and how to analyze and transform conflicts.
Dialogue is a way of communicating which aims to deepen and challenge our understanding of ourselves and our relation to “the other”, rather than trying to convince or win with arguments and facts. As dialogue creates space for people´s personal thoughts, emotions, experiences, and world views – it enables us to build and rebuild relationships, as well as becoming better communicators.
Practical information
DURATION: 5 days
DATE: Monday 8th to Wednesday 10th June + Monday 15th + Tuesday 16th June 2026 (5 days in total)
TIME: 11:00–16:00 (CET)
VENUE: Online
LANGUAGE: English
PARTICIPANTS: Max 14 persons
FEE: € 450
APPLICATION DEADLINE: Application deadline: 25th of may
Based on assessment of personal applications and group composition, Nansen Peace Center (NCPD) grants participation in the training. We advice you to apply as soon as you can.
The course does not provide any formal certification. You will receive a document showing proof of completion at the NCPD.
