Dialogue processes are a long-term engagement in a specific context and at a specific place – for example in a local community, at a workplace, or in a country. The purpose is to create change in ongoing and divisive conflicts. In dialogue processes, we work to improve communication despite disagreements and create a space for conversation where everyone feels that their voice is heard.

Unlike negotiation, the goal is not in itself to find solutions to the conflict. However, dialogue can create a new conversational climate and provide a better foundation for peaceful coexistence and possible solutions.

Sustainability

In a dialogue process, we most often assist actors who have a key role in the conflict. This can be national authorities and institutions, an organization, or individuals living in the region.

An important principle is that dialogue processes must be anchored with local actors so that the knowledge and experience remain.

Building capacity

In many cases, dialogue processes can also include capacity building. Capacity building involves developing skills and willingness for dialogue. A concrete method is training in dialogical tools through courses and workshops.

Capacity building can contribute positively to societal development and help build a robust dialogue culture that withstands the test of time.

The Nansen Peace Center has experience with dialogue processes in many different contexts and at various levels: local, regional, and national. In the past, we have, among other things, provided guidance and support to organizations, institutions, local and national authorities, universities, and actors in civil society, both in Norway and internationally.

For more information, please contact our subject matter expert.